Terms and Conditions

Terms and Conditions
Last Updated: April 25, 2026

Agreement to Terms

By accessing and using C-Suite Assist ("Service"), operated by Lisa Fitzpatrick, The Internet Lady dba C-Suite Assist andAsk The C-Suite ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

Description of Service

C-Suite Assist is a business optimization platform that provides:

• Financial analysis and calculation tools

• Business optimization recommendations and strategies

• Scenario modeling and projection capabilities

• Assessment workflows and progress tracking

• Calendar integration and scheduling features

• Export and reporting functionality

• Consulting and advisory services (premium tiers)

The Service is intended for business professionals seeking to optimize their operations and financial performance through data-driven insights and strategic guidance.

User Accounts and Registration

Account Creation

To access certain features, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

• Provide accurate and truthful information

• Maintain the security of your password

• Notify us of any unauthorized account access

• Accept responsibility for all activities under your account

• Use the Service in compliance with applicable laws

Subscription Plans and Billing

Subscription Tiers

• Free: Basic access with limited features

• Self-Guided: Full calculator access and assessments

• Consultant: White-label capabilities and advanced features

• Advisor: Enhanced analytics and priority support

• Enterprise: Team management and custom integrations

• Premium: Comprehensive access with exclusive features

Billing Terms

• Subscription fees are billed in advance on a monthly or annual basis

• All payments are processed securely through Stripe

• Fees are non-refundable except as required by law

• Free trials automatically convert to paid subscriptions unless cancelled

• You may cancel your subscription at any time

Price Changes

We reserve the right to modify subscription prices with 30 days advance notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that could harm the Service, its users, or NOLA Lisa LLC. Prohibited activities include:

• Violating any applicable laws or regulations

• Attempting to gain unauthorized access to our systems

• Interfering with or disrupting the Service

• Uploading malicious code or harmful content

• Impersonating others or providing false information

• Sharing account credentials with unauthorized users

• Using the Service to compete with our business

• Reverse engineering or copying our proprietary methods

Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by Lisa Fitzpatrick and the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you upload or create using the Service. By using the Service, you grant us a limited license to use your content as necessary to provide the Service to you.

Trademarks

"C-Suite Assist and Ask The C-Suite", our logos, and other marks are trademarks of Lisa Fitzpatrick. You may not use our trademarks without our prior written permission.

Data Privacy and Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement appropriate security measures to protect your information, but cannot guarantee absolute security. You acknowledge that you provide your information at your own risk.

Third-Party Integrations

Our Service may integrate with third-party services (such as Google Calendar). Your use of these integrations is subject to the respective third-party terms and privacy policies.

Disclaimers and Limitations

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

Business Advice Disclaimer

Our tools and recommendations are for informational purposes only and do not constitute professional financial, legal, or business advice. Always consult with qualified professionals before making business decisions.

Limitation of Liability

To the maximum extent permitted by law, Lisa Fitzpatrick dba C-Suite Assist and Ask The C-Suite shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will cease immediately

• We may delete your account and data after a reasonable notice period

• You remain responsible for any outstanding fees

• Provisions regarding intellectual property and liability survive termination

We reserve the right to suspend or terminate accounts that violate these Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Lisa Fitzpatrick dba C-Suite Assist

Email: [email protected]

Support: [email protected]

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email and by updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

These Terms constitute the entire agreement between you and Lisa Fitzpatrick b C-Suite Assist and Ask The C-Suite regarding the use of the Service and supersede any prior agreements.

SMS and Messaging

These Terms and Conditions govern your use of C-Suite Assist | Ask The C-Suite services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Lisa Fitzpatrick, The Internet Lady dba C-Suite Assist | Ask The C-Suite may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.

2. Consent to Receive Messages

By providing your phone number and opting in, you authorize C-Suite Assist | Ask The C-Suite to send text messages to your mobile number. Consent is not a condition of purchase.

3. Opt Out

You can cancel the SMS service at any time. Just text "STOP" to the (855) 768-7744. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

4. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.

5. Help and Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (855) 768-7744.

6. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive [insert message frequency]. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy

9. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a new Last Updated date.

10. Contact

Questions about these Terms can be sent to:

• Lisa Fitzptarick dba C-Suite Assist | Ask The C-Suite

• Address: 304 S. Jones St

• Phone: (855) 768-7744

• Email: [email protected]

If you have any questions regarding privacy, please read our privacy policy: https://my.csuiteassist.com/privacy-policy